Welcome to Precious Fashion. By accessing and using our services, including browsing our website or placing an order in-store or online, you agree to be bound by the following terms and conditions. These terms are designed to ensure a transparent, safe, and respectful environment for both our customers and our business.
1. Product Information
We make every effort to ensure that all product descriptions, images, and prices are accurate and up to date. However, slight variations may occur due to lighting, display settings, or inventory updates. Precious Fashion reserves the right to correct errors and update information without prior notice.
2. Pricing & Availability
All prices are listed in Bangladeshi Taka (BDT) and include VAT where applicable. Availability of products may change at any time without notice. If a product becomes unavailable after you place your order, we will contact you to offer alternatives or a refund.
3. Order & Payment
Orders can be placed in-store, via Facebook, or through direct messaging.
Orders are processed after payment confirmation (unless cash on delivery is selected).
We reserve the right to cancel any order for any reason, including suspected fraud or misuse.
4. Delivery & Shipping
We offer home delivery services across Bangladesh. Delivery times vary based on location, but most orders are delivered within 3–5 working days. Delivery charges may apply and are non-refundable unless the product is faulty or the error is from our side.
5. Return & Exchange
Please refer to our Return & Exchange Policy for detailed guidelines. Items must be unused, in original condition, and returned within the stated timeframe for an exchange or store credit.
6. Intellectual Property
All content on our website and promotional materials—including logos, designs, images, and written content—is the intellectual property of Precious Fashion and cannot be used without prior written consent.
7. Customer Conduct
We expect respectful communication from all customers. Abusive language, threats, or fraudulent behavior may lead to order cancellation and possible banning from our services.
8. Privacy
We value your privacy. Personal data collected during your order or interaction with our brand is kept confidential and used only for processing orders and improving service. We never share customer data with third parties without consent.
9. Changes to Terms
Precious Fashion reserves the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting. We encourage customers to review this page periodically.
10. Contact Information
If you have any questions or concerns about our terms, feel free to contact us: